This is the glass that goes in the first Crestview Door. It’s really cool to start having the physical reality of the company. But, boy is it a lot more work than I thought.
I ordered the glass about a month ago. In the first week, they made 3 not 5 pieces. In the next week they made two more, but broke one. The next week they remade the broken one with the wrong size and color spacer. The one in the photo has a tempered logo on it. I had requested no logo and a certificate to prove that it is tempered for the building inspector. So, one more week.
Getting the wood has been equally frustrating. It’s been an uphill battle to get the high quality wood I need. Lots of skepticism, “You know that’s gawna be expensive.” Nobody returns phone calls or has email. Most detailed communication is done by fax and I don’t even have a land line.
I had really anticipated that each door would require about 10 phone calls. About two calls to each of these. I’m running more like 10 calls each.
1. Customer
2. Glass company
3. Mill
4. Carpenter
5. Shipper
Still, it’s absolutely worth it. I had no idea how great I would feel about my customers. My anticipation to see the first 4 doors finished is immense.